Cancellation and refund policy The PCO Association understands that circumstances can change. At any point prior to the webinar you are welcome to contact us in writing to nominate a substitute attendee at no extra charge. No refunds will be issued after initial registration has been processed. Disclaimer The PCO Association reserve the right to change activities, topics and presenters where necessary. "The organisers shall not be liable for any loss caused by the cancellation of the webinar where such cancellation is due to Force Majeure. The term "Force Majeure" means any circumstance beyond the reasonable control of the organisers including but not limited to War, hostilities (whether war be declared or not), terrorism, aircraft hijacking, military operation, riot, civil war, rebellion, civil commotion or unrest, natural disasters, Acts or Regulations of government, refusal to grant visas, explosions, transport delays, transport difficulties and the insolvency of airline carriers. The organisers will use all reasonable efforts to conduct the webinar despite the intervention or occurrence of any such cause.